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Sonos: Customer Portal SSO Integration

Enterprise-grade Okta authentication enabling B2C customers to access product registration, support, and account features through unified identity management

Company: Sonos
Industry: Consumer Electronics
Website:
Provided services:
Web DevelopmentIntegration

At a Glance

  • B2C customer portal - SSO for product registration, support access, and account management
  • Okta SAML - enterprise identity management for a consumer-facing platform
  • Automatic provisioning - customer accounts created and updated on authentication

Sonos needed its Craft CMS customer portal, where customers handle product registration, warranty, and support, to authenticate through Okta at consumer scale. We built a custom Okta SAML plugin with automatic account provisioning and resilient error handling, backed by thorough test coverage so the login path stays reliable.

Client's case studies

Enterprise SSO and SAML integration: one capability, five contexts
Enterprise SSO and SAML integration: one capability, five contexts logo
Enterprise SSO and SAML integration: one capability, five contexts client logo
Case Study
Enterprise SSO and SAML integration: one capability, five contexts

Interested in Similar Work?

If you're looking for similar solutions or want to discuss your project, I'd be happy to help.

Implemented solutions:

  • Single Sign-On
  • Flexible Content Management
  • Automatic Data Synchronization

Used technologies: